Privacy Policy
Effective Date: 1 Maret 2025
At Surabaya RC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
- Technical Data: IP address, browser type, and device information for website analytics.
- Transaction Data: Purchase history and payment methods.
- Communication Data: Any messages or inquiries sent via email or WhatsApp.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Improve our website, services, and customer experience.
- Send order confirmations, shipping updates, and promotional offers (with your consent).
- Provide customer support and respond to inquiries.
- Prevent fraud and ensure security.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Shipping partners to deliver your orders.
- Payment processors to handle secure transactions.
- Legal authorities if required by law.
4. Data Security
We take appropriate measures to protect your personal information from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, and we encourage safe browsing practices.
5. Cookies and Tracking Technologies
We use cookies to improve website functionality and analyze visitor behavior. You can manage cookie settings in your browser.
6. Your Rights
You have the right to:
- Access, update, or delete your personal data.
- Opt out of marketing emails.
- Request a copy of the data we hold about you.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: saryono_80@yahoo.com
📱 WhatsApp: +62 813 3330 5000